SHIPPING

At DK WATCH CO. We offer free shipping to all our European customers, for customers outside the EU We offer standard shipping rates, as well as DHL Express shipping.

We aim to dispatch all orders within 3 business day from when the order was placed. Please allow 2-3 business days to receive your shipping confirmation to your e-mail adress.

All orders are processed and fulfilled in our Croatian warehouse in Knezovec 24, 40000 Čakovec.

SUPPORT

For any further information on carriers, shipping times and tracking information please feel free to send Us an e-mail at support@dkwatchcompany.com


If there are any issues regarding the shipping of your order, please send Us an e-mail at support@dkwatchcompany.com. Please keep in mind that once your order has been dispatched, DK WATCH CO. is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the respective postal service, to ensure the safe and timely delivery of your purchase. We will assist you in recovering an item to the best of our abilities, however, will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.

CUSTOMS, TAXES, DUTIES, AND FEES

DK WATCH CO. is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between different countries and states we are unable to provide an estimated cost. For further information you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.